I had a bad experience with 1and1.com
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If you are looking for a web hosting company, you may be inclined to use 1and1.com because they are cheap. I do not recommend them. I have been in a dispute over their root server package for almost six months now. There are two credit card companies involved and about 30 people from 1and1. Every time I call them, or email them, I get a different person who tells me a different policy that the company has. Each contact requires hours of my time and ends unresolved with a situation that is bad for both me and 1and1.com. |
The substance of my problem is that they would not let my root server host a virtual machine in a bridged configuration because their network switches shutdown my Internet connection whenever they saw more than one MAC address coming from my machine. If you are going to run a web server in a virtual machine, you must have this ability. I contacted their tech support who refused to change the set up. Then they refused to give me my money back despite an advertised money-back guarantee. In the process they shut down access to my website on 3 or 4 occasions (a different package they offer), they charged and refunded my credit card 3 times, and they told me the issue was resolved and not resolved about 5 times. I'm still dealing with this issue today.
Instead, use speakeasy.net. The first person who picks up the phone will know what they are talking about and will solve the problem.
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But I think they are still a bad company.
Posted by: Don at February 11, 2009 3:58 PM
But I think they are still a bad company.
Posted by: Don at February 11, 2009 3:58 PM
old article from 06
Posted by: at February 11, 2009 3:20 PM